Frequently asked questions
Live sessions are organized with Zoom. The participation link is shared on Brody Online (go to your enrolled courses and click on ‘Start Course’). You are not obliged to install the ‘Zoom’ software on your computer. You can participate from your browser. For the best quality, we do recommend installing the software and make a Zoom account. You can do that on https://zoom.us/ . The software is free and you can participate with a free account.
Go to your student dashboard. Click on ‘Enrolled Courses’. Click on the title of the course followed by the green button ‘Start Course’. On the course page you can click on the zoom session. You have the option to join in browser or join with the zoom app. We recommend joining with the app. NEW: You can also choose to sign up for e-mail notifications containing the Zoom link. You need to complete the registration form on the course page for each series you enrolled, we do not send the Zoom links automatically!
Handouts can be found on the Brody Online platform by going to the student dashboard and clicking on Enrolled Courses. Click on the course title. Then click on the green button START COURSE. You will see the button for the Handouts on the left side of your screen. Click on it and all the Handouts will be visible.
IMPORTANT!
Handouts will be posted a few days before the start of the first live session!
During a live class, the Q&A section is available as well as the zoom chat. We cannot answer all questions. During each live session, a moderator is present who will filter the questions. If you would like a personal interview, consider booking a private session.
When your registration has been approved, you can go to ‘Enrolled Courses’ via the ‘student dashboard’. Click on course and then on ‘Start Course’. Here you will find the participation links and a countdown clock. NEW: You can also choose to sign up for e-mail notifications containing the Zoom link. You need to complete the registration form on the course page for each series you enrolled, we do not send the Zoom links automatically!
Go to your enrolled courses en click on the title of the course with the assignment. Click the ‘Start Course’ button. On the left side of the screen you will find a tab ‘Assignment’. Instruction will be posted there. On the bottom you can submit the assignment.
After each live series, the recordings will be available for 2 months.
Yes, from 4 series there is a bundle discount. The discount is automatically deducted in your shopping cart. The more courses you take, the higher the discount.
Yes, we keep enrollements open as long as the recordings stay available. That’s about 2 months after the last live session. In the future we will make recordings of the live sessions available again as a separate purchase.
You make an appointment directly with Brody. You can send an email to info@brodyneuenschwander.com or open a question via the Q&A of the private session.
According to the European tax law, we are obliged to levy Belgian VAT on all courses with live sessions and all physical products on our webshop. On courses without a live session (video on demand), the VAT is charged from the country of the client.
Yes, Belgian VAT must be paid on all courses with live sessions. These services are not regarded as a digital service according to the European tax law. They are regarded as an educational service who takes place in Belgium. There is an exception on courses without a live session. In that case, no VAT should be charged to non-European students.
No VAT is charged to European entrepreneurs with a valid European VAT number. Exception: Belgian entrepreneurs must recuperate the VAT via the Belgian VAT return.
Go to your student dashboard and click ‘Settings’. At the bottom of the picture placeholder, click on the little camera. Now upload your photo.